“It is all about customer service”

Going to Music City Networks was a great experience. The marketing and business employees in this design based company still play a big role. They spend a lot of their time dealing with people and their web pages. One of the most important jobs is management of the fan club and that site.  Customer service and the way you treat people is so important. If you don’t make the customer feel as if you care about them and their problems than it really doesn’t matter if you have a great product or not.  It seems like no matter the company I visit, it is all about customer service.  Also if you are working with your client and need to tell them their idea is not a good one that is only possible if you already have a strong relationship built. Also they help to fix the viral image of many celebrities, which has become so important now.  It was unbelievable to see how much better an artist looked after they had taken their photo and done some “magic”.  The artists owe a lot to these people. 

        Then going to Merchmo was so awesome! Watching them make t-shirts was so cool.  It was interesting watching how all of the different layers and designs went together to create a really quality product. It seemed like such a simple process, but it was obvious that it took talent and skill to be able to do it and get it to look that good.  Seeing all of their merchandize in their warehouse was also unbelievable.  I’ve never seen so many shirts in one place. All of the designs were so original and unique.  I wish they would design a shirt just for me for my upcoming run for DECA office. :0)

Deangelo S., Senior Advertising Student in the Academy of Marketing & Business, and future DECA state officer

Life Lessons from Internships<< >>I will do my part...

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